Shipment
Shipping to all the EU countries and the UK is free !
Shipping to Norway and Switzerland – 49 £.
Shipping to Australia, New Zealand and South Africa – 59 £.
We are not shipping to Finland.
We ship from Poland via DHL courier.
Please be informed that our products are custom made accordingly and are shipped to you within 3-5 business days.
Delivery time (after being shipped):
| Destination | Time |
| Poland | 24-48h |
| EU countries | 5-7 business days depending on destination |
| Norway and Switzerland | 2-5 business days (Air shipping TNT) |
| Australia, New Zealand and South Africa | 3-7 business days (Air shipping TNT) |
* Non-EU customers may be charged an additional duty tax when picking up the package. The duty tax amount depends on the customs policy of the given country.
Returns
You have the right to withdraw from the sales agreement without giving any reason within 28 days after receiving your package.
Here at Senso-Rex we care about improving our products as well as our customer service. Therefore your feedback about our products will be much appreciated.
Two optional return addresses :
- Synapsa Med sp.zo.o. ul.Wrocławska 7 55-220 Jelcz-Laskowice Polska
- Senso Rex LTD
unit 17 Harnham Trading Estate
Salisbury
SP2 8NW
Please be sure to notify us once you send back the blanket and include confirmation/receipt/tracking number that you have sent it back at : shop@senso-rex.com
The goods must be returned to us intact.
Please be advised that the customer bears the cost of returning the goods. After receiving the blanket, we will refund you the funds within 14 days.